Terms and conditions
Please note that credit card payments for Marina Blue Haiti are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as MARINA BLUE HAITI on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.
RESERVATION AND CANCELLATION POLICY
EXCURSIONS AND EQUIPMENT RENTAL RESERVATION AND CANCELLATION POLICY
* Marina Blue Haiti reserves admission rights to all of its activities and may refuse access to guests whom they believe are unfit to participate for any reason.
* Inclement weather conditions, as designated by the Marina Blue staff, may require cancellation of an excursion, rental or that it is redirected to an alternate and safer site.
CANCELLATIONS
* All reservations require an advance confirmation payment. Seats may not be guaranteed for unconfirmed guest reservations
* Cancellations made between 2 and 4 days prior to an activity are subject to a 50% cancellation fee
* Cancellations made 48 hours or less prior to an activity will not be refunded.
* If inclement weather requires cancellation of an excursion, where no alternate destination is deemed safe, guests will be fully reimbursed.
COURSE RESERVATION AND CANCELLATION POLICY
* Marina Blue Haiti reserves admission rights to all of its activities and may refuse access to guests whom they believe are unfit to participate for any reason.
* Students should satisfactorily complete the PADI Online e-Learning module for the desired class and e-mail evidence of such prior to registering for the practical part.
* A registration deadline is set for signing up to classes. In general, it is set to 10 days prior to selected class date. Please inquire with the Marina Blue D&E Staff.
CANCELLATIONS
* Cancellations made 14 to 7 days prior to a class selected date are subject to a 50% cancellation fee.
* Cancellations made 6 days or less prior to a class will not be refunded.
* The student’s practical module success can only be evaluated by the onsite PADI Instructor. Unsuccessful students will not be refunded the practical module cost. However, they will be offered a 30% discount towards a class retake fee.
* If inclement weather requires cancellation of the boat outing, guests will be offered to complete their boat practical module at a different date at no extra charge. No Reimbursements.